Legal
Refund & Cancellation Policy
Last updated: 1 November 2026
Cancelling an order
- You can cancel an order before its tags are assigned (from Track Order, the app, or by contacting us). Online payments are refunded in full.
- After the stickers are assigned or shipped, an order can't be cancelled, but damaged or wrong stickers are replaced free within 7 days of delivery.
Refunds
- Approved refunds go back to the original payment method (card / UPI / net banking) within 5–7 working days of approval. Cash and counter payments are refunded by UPI or bank transfer.
- Renewals are refundable within 7 days if the tag was not used (no scans) after renewal.
- Cash on Delivery orders refused at delivery are cancelled with no charge.
Contact
Write to support@vahanrakshak.in with your order ID.